Shipping & Returns
We use DHL Express (€4,90) for all international orders and OSC courier service (€3,90) for all Estonian orders.
FREE SHIPPING for all orders over €50.
Our order processing time is 1-3 days and once the package is sent it usually takes 2-5 business days to reach the destination anywhere in the world.
PLEASE NOTE: If your shipping address is located in a remote area the package is shipped by the standard postal service (estimated shipping time 10-21 days). You can search for DHL remote area here.
We carefully inspect your order before we ship it off. But if your order is not exactly what you expected, just send it back to us un-opened within 14 days of receipt and we'll provide a refund or exchange. The cost of getting the package back to us is yours but we will happily cover the cost of sending any replacement to you.
To return your product, you should mail it to:
Pure Concepts OÜ
4 Truusa tee