Frequently Asked Questions
WHAT DOES IT MEAN FOR HONEY TO BE CERTIFIED ORGANIC?
Organic honey comes from apiaries that are adhering to strict organic production standards and are certified by their local organic agricultural certification body. Organic certification ensures that the honey is clean and remains free of pesticides and pollutants all the way from flowers to jars.
Is Nordic Honey Raw Honey?
By definition “raw honey” is honey that comes directly from the beehive and is not heated over the natural temperature of the beehive, pasteurized or processed. Nordic Honey 100% organic and raw so you can enjoy it the way nature intended.
IS NORDIC HONEY LIQUID HONEY?
Yes. All honey is in its natural form liquid when it comes from the beehive although with time it can start to crystallize. This is natural for all raw and unprocessed honey.
WHY DOES HONEY CRYSTALLISE AND HOW CAN I REVIVE IT?
After using our honey for a while you might notice that it starts turning into a more solid state. Do not worry – this is a natural process called crystallisation and shows the high quality of the honey.
If you see signs of crystallization and you would like to return your honey back to liquid form, simply place the jar into a bowl filled with hot (not boiling) water. Be careful not to overheat (over 45C) because too much heat causes honey to change colour and flavour.
To keep your honey fresh and avoid early crystallisation store honey at the room temperature, away from direct sunlight. Always make sure that the lid is placed properly on the jar as honey loses aroma and flavour and absorbs moisture and odours when exposed to air.
WHAT IS THE EXPIRY DATE OF HONEY?
Honey is the only food that never spoils. In fact, the oldest known sample of honey, found in an ancient Egyptian tomb and dated to approximately 3000 years ago, was still perfectly edible. However, unlike wine, honey usually tastes best few years after harvesting.
Although honey never spoils, we mark an expiration date to all our jars, but that date is simply to meet EU regulations.
WHY SHOULD KIDS YOUNGER THAN ONE NEVER EAT HONEY?
Honey can contain spores of a bacterium called Clostridium botulinum, which can germinate in a baby's immature digestive system and cause infant botulism, a rare but potentially fatal illness. These bacteria are harmless to older kids and adults because their mature digestive systems can move the spores through the body before they cause any harm.
HOW LONG ARE THE SHIPPING TIMES?
Please see our Shipping & Returns policy page for more details on shipping times.
WHAT IF AN ITEM IS OUT OF STOCK?
If the item you want is not available, please email firstname.lastname@example.org and we will advise if pre-orders for new stock are being taken and give you an estimate of how long you will have to wait.
CAN I RETURN ITEMS?
Please see our Shipping & Returns policy page for more details on returns.